ESKL HQ center is open on Saturday and Sunday for E-Passport submission only

Lost Passport

If a Bangladeshi citizen has lost their Machine-Readable Passport (MRP) or E-passport but can provide a copy of the lost MRP or E-passport with unchanged information, they are eligible to apply for a new passport using the details from the lost one.

  1. Applicants must schedule an appointment prior to visiting the Passport Application Centre. Appointments can be made through expatserviceskl ,the ESKL mobile application, or by contacting our Help Desk.
  2. Kindly attend the Application Centre on your scheduled appointment date and ensure that all required documents are brought with you.
  3. The application form must be completed at the Application Centre by an authorized officer in the presence of the applicant.
  4. All payments must be made exclusively at the Application Centre. Please ensure that you obtain the official receipt, as it serves as proof of payment.
  5. Proceed with the enrollment of your biometric data as part of the application process.
  6. Collect your passport from the nearest post office once the processing is completed.

Required Documents :

  1. Proof of Identity:
    • Bangladeshi National ID card OR
    • Online Birth Certificate with a 17-digit code.
  2. Photocopy of Two Pages:
    • Include copies of two pages from your existing Bangladeshi passport that contain your biodata (personal information) and your parents’ details.
  3. Current Visa:
    • Include a photocopy of your Malaysian visa.
  4. Additional Requirement:
    • Bring the original documents (e.g., Bangladeshi National ID card, Online Birth Certificate, existing Bangladeshi passport) for verification during the application process.
  5. Police Report:
    • Police Report from Malaysia Police Station.

Ensure that all documents are complete, clear, and accurate to facilitate a smooth e-passport application process.